In this issue: 
 What’s New
January 2022
 BSB Communications has been providing telecommunications services for 37 years. Check out our video to see how we Focus on discovering the right solution for your business by leveraging our Expertise, to provide you with the best Results in the latest technology. 
Happy New Year!
 As the new year begins, we have already seen some recent changes in communication. Several of you may remember that Kari's Law took effect in January of 2021. On January 6, 2022, the Ray Baum Act was updated, ensuring first responders have access to the most accurate, current, and comprehensive location information possible, so they are able to save lives. Lastly, there are seemingly endless threats to security. One of the most recent is the Apache Log4j vulnerability, which can adversely affect the Mitel phone system as well as other 3rd party applications. Below are brief descriptions of the two laws, the latest security threat, and links for more information.

Kari's Law*

Which requires multi-line telephone systems (MLTS) manufactured, imported, offered for first sale or lease, first sold or leased, or installed after the compliance date of February 16, 2020. The first part of the law addresses that there cannot be a required prefix when calling 911. The MLTS MUST let a caller who has dialed 911 reach an outside line. The second part of the law states that the MLTS must provide notification to the front desk, security, and/or administrative personnel. This notification must include information that a 911 call is occurring, the phone number that dialed 9-1-1, and the location of where the call was placed.

Additional information can be found at  FCC Requirement and FCC FAQ.

Ray Baum Act*

RAY BAUM'S Act emphasizes the importance of making dispatchable location information from all 911 calls available to Public Safety Answering Points (PSAPs) regardless of the technological platform used. The FCC states, "dispatchable location means a location delivered to the public safety answering point (PSAP) with a 911 call that consists of the validated street address of the calling party, plus additional information such as suite, apartment or similar information." It was updated on January 6, 2022 to include all non-fixed devices.

Additional information can be found at FCC Requirement and FCC FAQ.

Apache Log4j

As you may be aware, a security vulnerability associated with Apache Log4j has been identified and has the potential to impact your Mitel phone system. The vast majority of Mitel applications have been reviewed and are not vulnerable.

However, this vulnerability currently may affect MiCollab 9.4 systems and below. A temporary patch has been developed to resolve this issue; the instructions to apply it is in the link below. Before applying the patch, we recommend doing a backup of the system as a precaution. Also, be aware that applications such as MiCollab and NuPoint (voicemail and auto attendants) will be unavailable during the patch application process, and the MiCollab server will need to be rebooted. See the Mitel advisory link below for more information on this and other Mitel products.

Additional information can be found at Mitel Security Advisory and How to Instructions

*Please Note:
Neither this announcement nor the additional information constitutes legal advice. We encourage you to reach out to experienced telecom counsel regarding the upcoming 911 calling changes relevant to your Mitel MLTS solution and any responsibilities you may have in respect of your Mitel MLTS. Please be alert to updates and notifications.
 MiCollab 9.4 SP1

MiCollab 9.4 added the base infrastructure for Location Service Configuration with MiCollab desktop softphones, supporting RAY BAUM's Act. In addition to the already supported RedSky, MiCollab 9.4 SP1 adds support for the Intrado service as well as:
  • Bug fixes
  • Location Service Configuration
  • View Audit Report
  • Emergency Location Notification
  • New OS support
  • Apache Log4j Vulnerability Patch
MiVoice Business 9.3.

Mitel is pleased to announce the new software release of MiVoice Business 9.3. This release builds on MiVoice Business 9.2 to further enhance the product; the updated release includes :
  • Customer commitments to new features
  • Bug fixes
  • Security improvements
  • Windows 11 support MiVoice Business applications/tools
  • Added support for the Mitel Performance Analytics probe installed on a new EX Controller.
For more information on these products or to schedule an upgrade Click here
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Moving to the Cloud
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Let's get your system current with SWA!
Getting back on Software Assurance will provide you with access to Mitel's latest
security protections, features and functionality to help you drive productivity.
In addition, you’ll also be able to leverage the Mitel Hardware Update Program.

With this promotion, if your Software Assurance expired in 2020, Mitel will
waive the SWA Reenlistment Fees for your MiVoice Business, MiVoice Connect,
MiVoice MX-ONE or MiVoice 5000 platforms as well as their associated applications.
 Mitel is offering significant promotions on both its on-premises and cloud offerings Let us help you align your communication goals for 2022  
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